Terms & Conditions for Online Payment
ACCEPTANCE OF TERMS AND CONDITIONS:
Welcome to “Zouk Express”. All information and services displayed on the zoukexpress.com website constitute an
“invitation to offer”. Your request for availment constitutes your offer which shall be subject to the terms
& conditions as listed below. All the terms & conditions form an Agreement regulating our relationship
with regard to use of online transactions.
All the terms and conditions must be read very carefully. If you do not agree to any of the terms and
conditions, you should not use this service. Your use of a Site shall constitute your acceptance of these
terms and you also agree to be bound by any such changes/revisions. By using this facility, you accept
that this will form a legal binding agreement between you and ZOUK EXPRESS
"Agreement" means the terms and conditions as detailed herein including all schedules, appendices,
varied or replaced from time to time.
“User"/ "You" means and includes you and/or any person or an entity including using or accessing the
services provided on this Site.
"Site" means the online transaction platform owned and operated by Zouk Express which provides a venue to the
users of Zouk Express to buy the products/services listed on www.Zoukexpress.com “Product/s” connotes Food and Beverages that appears in our website i.e www.zoukexpress.com where the user/
applicant can fill the form online and services promoted / displayed on the Site and offered for any use /
You represent and warrant that you are competent and eligible to enter into legally binding agreement
and have the requisite authority to bind the other party to this Agreement. You shall not use this Site if
you are not competent to contract under the applicable laws, rules and regulations
Modification of Terms and conditions of Service:
Zouk Express may at any time modify the terms and conditions ("Terms") of the Service without any prior
notification to you. You can access the latest version of the Terms at any given time. You should regularly
\review the Terms. In the event wherein the modified terms are not acceptable to you, you should
discontinue using the service. However, if you continue to use the service you agree to accept and abide
acceptance of these terms and you also agree to be bound by any such changes/revisions.
When you visit zoukexpress.com place orders or send e-mails to us or give us your feedback, you are communicating with us
electronically. You consent to receive communications from us electronically. We will communicate with
you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures
and other communications that we provide to you electronically satisfy any legal requirement that such
communications be in writing.
Credit card details
To avail of and use the Services you will have to register with Zouk Express with detail of your information like
email-id, name, mob/Tele No, date of birth etc. and then you have the option to submit the Admission
form with online payment option. As a part of registration process you agree to provide credit/Debit card details
etc. You agree, understand and confirm that the credit card details provided by you for availing of
services offered by Zouk Express will be correct and accurate and you shall not use the credit card which is not
lawfully owned by you. You represent that you have valid rights and title in any and all Contents/Credit
Card details that you submit on the Site, that you have not infringed on any right over the same
belonging to any party and further that you will indemnify Zouk Express or its affiliates for all claims arising out of
any content/Credit Card details that you post on the Site. You further agree and undertake to provide
the correct and valid credit card details to ZOUK EXPRESS. ZOUK EXPRESS will not be liable for any credit card fraud. The
liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be
exclusively on the user.
You acknowledge and agree that ZOUK EXPRESS may preserve Content and the said information will not be
utilized and shared or disclosed by ZOUK EXPRESS with any third party unless required to do so by law or in the
good faith belief that such preservation or disclosure is reasonably necessary to:
(a) comply with legal process, law, regulation or court order;
(b) enforce the Terms and Conditions of this agreement;
(c) respond to claims that any Content/ credit card details violates the rights of third-parties;
(d) respond to your requests for customer service; or
ZOUK EXPRESS shall charge the Non-refundable fees or other charges from a user, in respect of its products and
service or any other aspect of this Site which is to be paid by you by submitting the Order Slip with
online payment option through your Credit Card.
Revision of Fees/Changes
ZOUK EXPRESS reserves a right to revise the fees or other charges or withdraw or suspend / cancel, or discontinue
any or all of the services without prior notice, make modifications and alterations in any or all of the
content, products and services contained on the site without prior notice and at the sole discretion of the
Cancellation / Refund Policy
Cancellation and Refund of Orders once made by filling the Order Form with credit card details
etc., at User’s request, shall not be allowed under any circumstances.
Non-Delivery or late delivery due to mistakes of user:
In case of non-delivery or late delivery due to a mistake by the user (i.e. writing or incomplete name or
address or recipient not available), any extra charges incurred for re-delivery shall be claimed from the
user placing the requests.
None of the provisions of the User Agreement shall be deemed to constitute a partnership or agency
between you and ZOUK EXPRESS and you shall have no authority to bind ZOUK EXPRESS in any manner, whatsoever.
Governing Law and Jurisdiction
This agreement and the relationship between you and ZOUK EXPRESS shall be is governed and construed in
accordance with the Laws of India without regard to its conflict of law provisions. You hereby irrevocably
consent to the exclusive jurisdiction and venue of courts in Mumbai, India, in all disputes arising out of
or relating to the use of the sites/services.
Settlement of Disputes
Without prejudice to any provisions in the terms and conditions herein, any dispute or difference arising
out of or touching this agreement shall be settled amicably in the First instance. Unresolved disputes or
differences shall be referred to a Sole Arbitrator to be appointed/nominated by ZOUK EXPRESS. The arbitration shall
be governed by the (Indian) Arbitration and Conciliation Act, 1996 and any modifications thereon and
rules made thereunder and the law governing the same shall be Indian Laws. The Seat of arbitration shall
be at Mumbai or at the sole discretion of the ZOUK EXPRESS.
ZOUK EXPRESS shall have no liability to you for any interruption or delay in access to the Site AND service
irrespective of the nature of the cause.
Waiver and Severability
The failure of ZOUK EXPRESS to exercise or enforce any right or provision of the Agreement shall not constitute a
waiver of such right or provision. If any provision of the Agreement is found by a court of competent
jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to
the parties' intentions as reflected in the provision, and the other provisions of the Agreement remain in
full force and effect.
You shall indemnify and hold harmless ZOUK EXPRESS and its respective officers, directors, agents, and employees,
from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or
penalty imposed due to or arising out of your breach of these terms and conditions.
Acceptance of Privacy
By using ZOUK EXPRESS’s sites and services, you signify your acceptance of this Privacy Statement. If you do not
agree or are not comfortable with any policy described in this Privacy statement, your only remedy is to
discontinue use of ZOUK EXPRESS sites. We reserve the right, to modify this Privacy Statement at any time.
These Terms of Service constitute the entire agreement between the parties with respect to the subject
matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements,
written or oral, regarding such subject matter.